1xbwt Frequently Asked Questions
Everything you need to know about playing at 1xbwt — from creating your account and depositing via bKash or Nagad, to understanding cricket betting markets and claiming your welcome bonus.
Whether you are brand new to 1xbwt or a returning player with a specific question, this FAQ has you covered. Topics range from opening your account and funding it via bKash, Nagad or Rocket, to cricket betting rules, bonus wagering requirements and responsible gaming tools. If you cannot find your answer here, email us at [email protected] — our team responds within one hour.
Account & Registration
How do I create a 1xbwt account in Bangladesh?
Creating a 1xbwt account in Bangladesh takes under two minutes. Visit the 1xbwt Login page, enter your Bangladeshi mobile number, choose a secure password, and verify your number with the OTP sent by SMS. You must be 21 years or older to register. Once your OTP is confirmed, your account is active and you can make your first deposit straight away via bKash, Nagad or Rocket.
What documents are needed for KYC verification on 1xbwt?
1xbwt requires a valid National ID card (NID) or passport to complete identity verification. You will need to upload a clear photo of the document along with a selfie holding it. KYC is mandatory before your first withdrawal is processed. Most verification requests are reviewed and approved within 24 hours. Contact [email protected] if your review takes longer than expected.
Can I have more than one 1xbwt account?
No — each person is allowed exactly one 1xbwt account. Duplicate accounts are detected automatically by matching mobile numbers, identity documents and device information. If a duplicate is confirmed, both accounts may be suspended and balances held until the matter is resolved. If you have lost access to your existing account, please contact support rather than creating a new one.
How do I reset my 1xbwt password?
On the 1xbwt Login page, tap the Forgot Password option and enter your registered mobile number. An OTP will arrive by SMS within seconds — enter it to verify your identity and then set a new password. The process takes about two minutes. If you no longer have access to your registered number, email [email protected] with a copy of your identity document for manual account recovery.
How do I close my 1xbwt account?
To close your 1xbwt account, email [email protected] from your registered email address with the subject line Account Closure Request and include your registered mobile number. Any remaining balance will be paid out to your verified withdrawal method before the account is closed. If you are closing your account due to concerns about problem gambling, 1xbwt can apply self-exclusion immediately instead.
Deposits & Withdrawals
How long does a bKash deposit take to reach my 1xbwt account?
bKash deposits to 1xbwt are credited instantly in almost all cases. Once you complete the payment in your bKash app and receive the transaction confirmation message, your 1xbwt account balance updates within seconds. If your balance has not updated after 10 minutes, contact support with your bKash transaction ID and our team will resolve it promptly.
What is the minimum deposit amount on 1xbwt?
The minimum deposit on 1xbwt is ৳200 BDT across all supported payment methods including bKash, Nagad, Rocket and Upay. Bank transfers via Dutch-Bangla Bank, BRAC Bank and Sonali Bank also carry the same ৳200 minimum. There is no default maximum deposit limit, though your mobile wallet may impose its own daily transaction cap.
What is the minimum withdrawal amount on 1xbwt?
The minimum withdrawal on 1xbwt is ৳500 BDT. Withdrawals are sent to the same payment method used for your most recent deposit — if you deposited via Nagad, your funds return to Nagad. Identity verification must be completed before your first withdrawal is approved, so ensure your KYC documents are submitted in advance to avoid any delays.
How long do withdrawals take on 1xbwt?
Most 1xbwt withdrawals to bKash, Nagad and Rocket are processed within 1 to 4 hours during operating hours (9 AM to 10 PM Bangladesh Standard Time). Requests submitted after 10 PM are processed first thing the following morning. Bank transfer withdrawals to BRAC Bank or Dutch-Bangla Bank may take 1 to 2 business days depending on your bank.
Does 1xbwt charge any fees on deposits or withdrawals?
1xbwt does not charge any platform fees on deposits or withdrawals. Your mobile wallet provider — bKash, Nagad or Rocket — may apply their own standard transaction charges, which are set by the wallet provider and displayed in your wallet app before you confirm any payment. These charges are not set or collected by 1xbwt.
Games & Gameplay
Can I bet on BPL and Bangladesh Tigers matches on 1xbwt?
Yes — 1xbwt offers pre-match and live in-play betting on BPL (Bangladesh Premier League), Bangladesh Tigers internationals, the T20 World Cup, IPL and other major cricket tournaments. Markets available include match winner, total runs, fall of next wicket, top batsman, player performance specials and live ball-by-ball in-play markets that update in real time throughout the match.
Is the 1xbwt live casino available on mobile in Bangladesh?
Yes — the 1xbwt live casino is fully optimised for mobile and runs on any modern Android or iOS device with a stable internet connection. Games from Evolution Gaming and Ezugi, including live baccarat, roulette, blackjack and teen patti, stream in real time with no app download required. A 4G or Wi-Fi connection is recommended for the best streaming quality.
Are 1xbwt slot games fair and what is the RTP?
All slot games on 1xbwt are supplied by certified providers including Pragmatic Play, NetEnt and Microgaming, whose RNG systems are independently audited for fairness on a regular basis. RTP varies by title but typically falls between 94% and 97%. You can find the specific RTP for any game in that game's information or help section before you start playing.
Can I play crash games like Aviator on 1xbwt from my phone?
Yes — crash games including Aviator by Spribe are available directly through the 1xbwt mobile browser with no download needed. Log in to your 1xbwt account on your phone, navigate to the crash games section and the game loads instantly. A stable mobile data or Wi-Fi connection is important to avoid disconnection mid-round, which can affect in-progress bets.
What cricket betting markets are available on 1xbwt?
1xbwt cricket betting covers match winner, handicap, total runs over and under, first innings score, man of the match, next wicket method, top batsman and top bowler markets. For BPL and IPL matches, player performance specials such as 50+ runs or 3+ wickets are also offered. Live in-play markets update ball by ball during active matches for the most dynamic betting experience.
Bonuses & Promotions
What welcome bonus does 1xbwt offer new players in Bangladesh?
1xbwt offers a welcome bonus on your first deposit as a new player in Bangladesh. The exact bonus amount, minimum deposit required and any free spins included are displayed on the 1xbwt Promotion page — always check there for the current live offer, as terms are updated periodically. A wagering requirement applies before bonus winnings can be converted to withdrawable cash.
What is the wagering requirement on 1xbwt bonuses?
Wagering requirements on 1xbwt bonuses vary by promotion type and are clearly stated in the terms on the Promotion page. In general, the rollover must be completed within 30 days of the bonus being credited to your account. Only real-money bets placed on eligible games count toward the wagering requirement — free spins winnings and bonus balance wagers may have separate rollover conditions.
Can I withdraw money while an active bonus is on my 1xbwt account?
You can request a withdrawal while a bonus is active on your 1xbwt account, but doing so forfeits the bonus and any bonus-derived winnings that have not yet met the wagering requirement. Your real-money balance remains withdrawable at any time regardless of bonus status. If you are close to completing the rollover, it is usually worth finishing it before withdrawing.
Does 1xbwt have a loyalty programme for regular players?
Yes — 1xbwt rewards regular players through a loyalty programme where points accumulate on every qualifying bet across cricket betting, slots, live casino and other games. Points can be redeemed for bonus credits or exclusive rewards. Players who reach VIP status benefit from higher withdrawal limits, faster processing times and access to a dedicated account manager. Full details are on the Promotion page.
Safety & Responsible Gaming
Is 1xbwt a safe platform for players in Bangladesh?
1xbwt is a secure online gaming platform that protects all player data using SSL/TLS encryption and industry-standard security practices including two-factor authentication and fraud monitoring. Payments are processed exclusively through certified local partners such as bKash, Nagad and Rocket. As with all online gaming, players are responsible for understanding applicable local regulations before they register and play.
What is the minimum age to play on 1xbwt?
The minimum age to register and play on 1xbwt is 21 years old. This requirement is strictly enforced through age and identity verification during the KYC process. Any account found to belong to a person under 21 will be suspended immediately and all funds held pending investigation. 1xbwt is committed to preventing underage gambling and takes this responsibility seriously.
How do I set deposit limits or activate self-exclusion on 1xbwt?
Deposit limits and self-exclusion tools are available inside your 1xbwt account under the Responsible Gaming settings. You can set daily, weekly or monthly deposit caps, activate a cool-off period ranging from 24 hours to 6 weeks, or request full self-exclusion for a minimum of 6 months. Self-exclusion requests can also be sent directly to [email protected] and are processed within 24 hours.
What should I do if gambling is becoming a problem for me?
If gambling is affecting your finances, relationships or mental wellbeing, act early. Log in to your 1xbwt account and activate a cool-off period or self-exclusion immediately via the Responsible Gaming settings. You can also email [email protected] at any time to request any limit or exclusion — requests are handled confidentially with no questions asked. Visit the 1xbwt Responsible Gaming page for a full list of available tools and guidance.
T&C apply. 21+ only. Play responsibly.