Privacy Policy — 1xbwt

1. Introduction

1xbwt ("we", "us", "the Platform") is committed to protecting the privacy and security of all players and visitors who access the 1xbwt website at https://1xbwt.bio. This Privacy Policy ("Policy") describes how we collect, use, store, share and protect personal information in connection with our online gaming services, including cricket betting, live casino, slot games and all other features available on the platform.

This Policy applies to all personal data that 1xbwt processes about you when you register an account, make a deposit, place a bet, contact support, browse the site, or use any other feature of the Service. It should be read together with our Terms and Conditions, which govern the overall contractual relationship between you and 1xbwt.

By using the 1xbwt platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use the Service. If you have questions at any point, our support team is available at [email protected].

2. Privacy at a Glance

The following cards summarise the core principles of how 1xbwt handles your data. Each point is explained in full detail in the sections below.

3. Information We Collect

1xbwt collects personal data from three main sources: information you provide directly, information generated automatically through your use of the platform, and information received from trusted third-party partners. We collect only data that is necessary for a legitimate purpose described in this Policy.

Information You Provide Directly

When you register, make deposits, contact support, or update your account, you provide us with personal data including:

• Your registered mobile phone number, used as your primary account identifier and for OTP authentication.
• Your full legal name, date of birth and national ID number, collected during KYC verification to confirm eligibility (21+) and comply with anti-money-laundering obligations.
• Proof-of-identity and proof-of-address documents, such as a National ID card (NID), passport or utility bill, submitted as part of KYC.
• Payment method details — for bKash and Nagad this includes the registered mobile number linked to your wallet; for bank transfers this includes account name and account number.
• Support correspondence — including the content of messages you send to our support team by email or live chat.

Information Generated Automatically

When you use the 1xbwt platform, certain technical and behavioural data is generated automatically by our systems:

• Device and connection information, including your IP address, device type, operating system version, browser type and mobile network.
• Session logs, including login timestamps, session duration, pages visited, and actions taken within your account.
• Transaction history — a complete record of all deposits, withdrawals, bets placed, game results and bonus activity associated with your account.
• Cookie and analytics data, used to understand how players navigate the platform so we can improve performance and usability.

Information from Third-Party Partners

In limited circumstances we may receive data about you from trusted partners. For example, payment processors such as bKash and Nagad may provide us with transaction confirmation data required to credit your account. Identity verification service providers may supply the result of a document check conducted as part of KYC. We do not purchase consumer data lists from marketing companies.

4. How We Use Your Information

1xbwt uses personal data for specific, legitimate purposes only. We do not use your data for purposes beyond those described below, and we do not subject your data to automated decision-making that produces legal or significant effects without human review.

• Account management — to create, maintain and secure your player account, including authentication, password resets and session management.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and other payment methods, and to maintain accurate financial records.
• Identity and age verification (KYC) — to confirm that all players are aged 21 or older and to comply with applicable anti-money-laundering and know-your-customer obligations.
• Customer support — to respond to your enquiries, complaints and disputes, and to maintain a record of support interactions for quality assurance purposes.
• Responsible gaming — to monitor gaming patterns that may indicate problematic behaviour and, where necessary, to implement deposit limits, cool-off periods or self-exclusion measures.
• Fraud prevention and security — to detect, investigate and prevent fraudulent transactions, account takeovers, money laundering and other prohibited conduct.
• Platform improvement — to analyse aggregated, anonymised usage data to identify areas where the 1xbwt platform can be improved, and to test new features before wider release.

5. Legal Basis for Processing

1xbwt processes personal data only where there is a valid legal basis for doing so. The applicable legal bases are:

• Contractual necessity — processing that is required to perform the contract between you and 1xbwt, for example operating your account, processing deposits and settling bets.
• Legal obligation — processing required to comply with applicable laws and regulations, including KYC, anti-money-laundering rules and financial record-keeping requirements.
• Legitimate interests — processing carried out for 1xbwt's legitimate business interests, such as fraud prevention, platform security and service improvement, where those interests are not overridden by your rights.
• Consent — where you have given specific, informed consent to a processing activity, such as receiving marketing communications. Consent can be withdrawn at any time without affecting the lawfulness of prior processing.

6. How We Share Your Information

1xbwt does not sell personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

Service Providers and Technology Partners

1xbwt works with carefully selected third-party service providers who assist us in operating the platform. These providers are permitted to process your data only on our instructions and only for the specific purpose for which they are engaged. Current categories of service provider include:

• Payment processors — bKash, Nagad, Rocket, Upay and bank transfer partners who process the financial transactions associated with your account.
• KYC and identity verification providers — third-party services used to verify player age and identity documents as part of the mandatory onboarding process.
• Game content providers — studios such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe and Ezugi who deliver game content to the platform and may receive anonymised session data for technical integration purposes.
• Fraud prevention and compliance tools — third-party services used to screen transactions and player behaviour for indicators of fraud, money laundering or other prohibited conduct.

Legal and Regulatory Disclosure

1xbwt may be required to disclose personal data to government authorities, law enforcement agencies or regulatory bodies where required by applicable law or a valid legal order. In such cases we will disclose the minimum amount of data necessary to comply with the legal requirement, and will notify affected players where we are legally permitted to do so.

7. Payment Data and Financial Information

All financial transactions on the 1xbwt platform are processed through certified payment partners using encrypted, secure channels. 1xbwt does not directly handle or store sensitive payment credentials such as full mobile banking PINs, full card numbers or one-time passwords (OTPs).

The financial data that 1xbwt does retain in connection with your account includes:

• The mobile wallet number or bank account reference used for each deposit and withdrawal transaction, retained for reconciliation and fraud prevention purposes.
• Transaction amounts, timestamps, reference numbers and payment method types, retained as part of your complete financial history on the platform.
• The outcome of any KYC checks related to your payment methods, retained for audit and regulatory compliance purposes.

8. Cookies and Tracking Technologies

1xbwt uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used. Cookies are small text files placed on your device when you visit the platform.

Types of Cookies We Use

• Essential cookies — required for the platform to function correctly, including session cookies that keep you logged in during a visit. These cannot be disabled without breaking core site functionality.
• Analytics cookies — used to collect aggregated, anonymised data about how players use the platform (pages viewed, time on site, navigation paths). This data is used to improve the platform's design and performance.
• Preference cookies — used to remember settings you have chosen, such as your preferred language, so you do not have to reset them each time you visit.
• Security cookies — used to authenticate users, detect fraud and protect both players and the platform from malicious activity.

Most mobile browsers allow you to control cookies through your browser or device settings. Disabling essential cookies may prevent certain parts of the 1xbwt platform from functioning correctly. Analytics and preference cookies can be disabled without affecting core functionality.

9. Data Retention

1xbwt retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations. Different categories of data are subject to different retention periods:

• Account data and transaction records — retained for a minimum of 5 years from the date of the last transaction, in line with standard anti-money-laundering record-keeping requirements.
• KYC documents and identity records — retained for a minimum of 5 years from account closure or from the date the document was submitted, whichever is later.
• Support communications — retained for 2 years from the date of the last support interaction, used for quality assurance and dispute resolution purposes.

When the applicable retention period expires, 1xbwt will securely delete or anonymise your personal data so that it can no longer be associated with you. If you request deletion of your data before a retention period expires, we will delete all data that we are not legally obligated to retain and will inform you of any data we must keep and why.

10. Data Security

1xbwt takes the security of player data seriously and implements a range of technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. Our security framework includes SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls that limit internal access to personal data, regular security testing and vulnerability assessments, and strict data handling procedures for all staff with access to player data.

In the event of a data security incident that affects your personal data, 1xbwt will notify affected players without undue delay, explaining the nature of the incident, the data affected, the likely consequences, and the steps we are taking to address it.

11. Your Data Rights

As a player on the 1xbwt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your registered phone number and a description of your request. We will respond within 30 days.

All data rights requests should be submitted by email to [email protected]. Please include your registered phone number so we can verify your identity before acting on your request. We will not charge a fee for data rights requests and will respond within 30 days. In complex cases we may extend this period by a further 30 days, in which case we will notify you in advance.

12. Children's Privacy

The 1xbwt platform is strictly for adults aged 21 years and above. We do not knowingly collect, store or process any personal data relating to persons under the age of 21. If we discover that we have inadvertently collected data from an underage individual, we will delete that data immediately and close the associated account.

13. Third-Party Links and Embedded Content

The 1xbwt platform may contain links to third-party websites or embedded content from third-party game providers. This Privacy Policy applies only to data processed by 1xbwt in connection with the 1xbwt platform. It does not apply to any third-party websites you choose to visit via links on the platform, or to the data practices of third-party game studios.

1xbwt is not responsible for the privacy practices of any third-party website, game studio, payment provider or other external service. We encourage you to review the privacy policies of any third-party service you use in connection with your 1xbwt account.

14. Changes to This Privacy Policy

1xbwt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform features. When we make material changes to this Policy, we will provide advance notice to players via a prominent notice on the platform or via SMS to your registered phone number, at least 7 days before the changes take effect.

The date at the top of this Policy indicates when it was last updated. Your continued use of the 1xbwt platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting support.

15. Contact and Data Enquiries

If you have any questions, concerns or requests relating to this Privacy Policy or to how 1xbwt handles your personal data, please contact our support and privacy team. All enquiries will be acknowledged within 1 business day and fully responded to within 30 days.

When contacting us about a data rights request, please state your registered mobile number, the nature of your request (access, correction, deletion, objection or portability), and any relevant details. We will verify your identity before processing the request to protect your data from unauthorised third-party requests.